Refund policy

At the moment our products can not be returned, because all our products are made-to-order and personalised choices by the customer.

However, for any issues with your products you can always contact us at info@knitsandnaps.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.